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CAROLINA PARTNERS IN MENTAL HEALTHCARE
TELEPHONE

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Clients in psychotherapy may occasionally have the need for crisis intervention by telephone.

• Telephone charges are based upon the provider's standard fee per 45 minutes and prorated per minute.
• There is no charge for calls under 5 minutes concerning side effects of medications that you have been prescribed by a Carolina Partners provider. However, if the medication call involves phoning in or otherwise reissuing a prescription, you will be charged.
• After 5 PM and after noon on Fridays until Monday at 8 AM, there may be a $25.00 charge for calling in a refill or writing a prescription to be picked up. The on-call clinician will only provide enough medication through your regular clinician's next business day.