Schedule an Appointment
919-929-9610  |  Toll Free: 877-876-3783


Office Hours:
M-F, 8-5

Phone: 919-929-9610

1502 W NC Hwy 54
Durham, NC 27707


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Video Appointments with Carolina Partners

Your care is our top priority, so we've just made it easier than ever to connect with our providers. With Carolina Partners DIRECT CARE and Carolina Partners ACCESS appointments you can access our doctors and counselors for a video call from your smartphone or tablet — from home, work, even while traveling.

Click Here to Get Started!  |  FAQs

Carolina Partners DIRECT CARE
appointments are available for new and current patients who are in need of care urgently. While not every condition is right for a DIRECT CARE appointment, there are a wide variety of times when a video call is appropriate and convenient, including:

Anger  |  Anxiety/Panic Attacks
Concentration/Memory Issues  |   Decreased Libido
Dementia  |   Depression  |  Domestic Violence
Eating Disorders  |  Fatigue  |  Loss of Appetite
Mood Swings  |  Poor Impulse Control
Relational Conflict  |  Self Blaming/Negative Thoughts
Sexual Assault/Abuse  |  Sleep Issues
Substance Use/Abuse  |  Suicidal Ideation
Transgender Issues

Available Hours (EST):

Monday: 9:00am - 8:00pm; 9:00pm - 5:00am
Tuesday: 9:00am - 8:00pm; 9:00pm - 5:00am
Wednesday: 9:00am - 8:00pm; 9:00pm - 5:00am
Thursday: 9:00am - 8:00pm
Friday: 8:00am - 8:00pm

 **may be limited based on provider availability

Click Here to Get Started!  |  

Initial appointments range from just $69 to $146 and set up is easy. Simply complete our 
short registration form, download the free video call app, TouchCare, and request an appointment. 

Our DIRECT CARE clinicians have the ability to offer both Medication Management and Therapy services.


Here's all you need to get started:

- A current iPhone or Android device (iOS: iPhone 5s or later, iPad 4 or later, iOS 8+;
Android: 4.4 (KitKat or later)

- A strong, reliable home Wi-Fi network or 4G.LTE carrier such as Verizon, AT&T,
T Mobile or Sprint

- As you register for the service, make sure you grant access to your microphone
and camera, and opt to receive push notifications when prompted.


Don't have an urgent need, but still want the convenience of a video
Try our new Carolina
Partners ACCESS program. ACCESS video
appointments are for current patients who have an established
relationship with their
mental health professional. Check with your current provider to find out if they
participate with ACCESS and they will invite you to connect with them for your next


Questions about your Carolina Partners DIRECT CARE appointment? Call Carolina
Partners at 919-354-0840 ext. 149.

**TouchCare is available for smartphones or tablets and is not available as a web-based app at this time.
Not billable to insurance.**

FREE Therapy Support For Hurricane Matthew Victims

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Our offices have Psychiatrists, Psychologists, Counselors and Therapists in Asheville, Cary, Chapel Hill, Concord, Durham, Hendersonville, Pittsboro, Raleigh, Wake Forest, Wilson and the surrounding areas.